Help & Support Center
Have a question? Search our catalog and help.
The search looks across the CTR catalog. For anything else, use the topics below or contact us.
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Orders & shipping
Quotes & pricing
Products & documentation
Account & settings
Frequently asked questions
Go to Orders in the top menu, or open My account → Order status. If you bought as a guest, use the link in your confirmation email.
Use Quick order: type the SKU or paste your list (SKU, quantity) and add everything to the cart.
Email cotizaciones@ctr.com.mx or use “Request a quote” on any product page.
Send your tax details to cotizaciones@ctr.com.mx and our team will issue your CFDI.
Request the SDS or technical datasheet from your advisor or at ctrscientific@ctr.com.mx, indicating the catalog number.
Yes. We have 4 distribution centers and 15 branches, with delivery across Mexico. See branches.
Create one at Create account. To reset your password, use “Forgot your password?” on the sign in page.
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