Help & Support Center

Have a question? Search our catalog and help.

The search looks across the CTR catalog. For anything else, use the topics below or contact us.

Frequently asked questions

Go to Orders in the top menu, or open My account → Order status. If you bought as a guest, use the link in your confirmation email.
Use Quick order: type the SKU or paste your list (SKU, quantity) and add everything to the cart.
Email cotizaciones@ctr.com.mx or use “Request a quote” on any product page.
Send your tax details to cotizaciones@ctr.com.mx and our team will issue your CFDI.
Request the SDS or technical datasheet from your advisor or at ctrscientific@ctr.com.mx, indicating the catalog number.
Yes. We have 4 distribution centers and 15 branches, with delivery across Mexico. See branches.
Create one at Create account. To reset your password, use “Forgot your password?” on the sign in page.